Privacy Policy

Effective Date: April 1, 2025

At Energy Therapy Systems, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

1. What We Collect

We collect the following types of personal information when you use our site:

  • Contact information (name, email address, phone number)
  • Shipping and billing address
  • Payment details (processed securely via Shopify or third-party gateways)
  • Order history and customer service interactions
  • Website usage data via cookies and analytics tools

2. How We Use Your Information

Your information is used to:

  • Process and ship your orders
  • Send transactional emails and shipping updates
  • Respond to customer inquiries and support requests
  • Improve our website and shopping experience
  • Send marketing communications (only with your consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties who help us operate our website, fulfill orders, or analyze performance, such as:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping carriers
  • Email service providers (for opt-in marketing only)

4. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve the user experience. You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure payment gateways, and limited access controls.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

8. Policy Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Effective Date” will reflect the most recent changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us or reach us directly:

📧 info@resona.health
📞 (321) 221-5560
Phone Hours: 9am–5pm EST (Monday–Friday)

You may also review our Terms of Service and Shipping & Returns Policy for more information about your relationship with us.